Application Support Specialist

Application Support Specialist responsible for supporting, monitoring, and maintaining business applications, as well as resolving technical issues in an enterprise environment.                 

• Monitoring, maintaining, and supporting business applications and IT systems.
• Troubleshooting technical issues and providing support to end users in an enterprise environment.
• Collaborating with IT teams and business stakeholders to ensure system stability, incident resolution, and SLA compliance.

• Experience Level: Mid to Senior Level (3-5 years experience)
• Bachelor’s degree in IT, Computer Science, or related field.
• Customer-oriented mindset.
• Basic knowledge of ITIL and Release Management processes.
• IT Service Management expertise.
• Strong communication and coordination skills.
• Ability to work in a team and collaborate effectively.
• Proficiency in Google tools (Gmail, Google Calendar, Google Chat/Meet).
• Ability to quickly learn and adapt to new technologies and business processes.
• IT Service Management expertise.
• Self-organized to meet given SLAs

Languages:

• Mandatory: English (C1)
• Nice to have: German (B2)

Technical Skills:

• Strong experience in relational databases (Oracle, MS SQL, PostgreSQL).
• Administration expertise in MS SQL (Mgmt Studio), MySQL, PostgreSQL, PLSQL, Unix/Linux, SharePoint, MS Access.
• SQL scripting and database administration experience.
• Experience working in an Enterprise Network environment.
• General knowledge of Active Directory and Firewall security.
• Proficiency in Windows Server (2012, 2019, 2022+), MS SQL Server, and Linux.
• Knowledge of web server technologies (Apache, IIS >7).
• Ability to schedule and manage batch SQL database scripts.
• Nice to have: AWS Cloud experience.
• Nice to have: API integration experience via Mulesoft.

Preferred Experience:

• Experience in pharmaceutical industry or international company, especially in areas such as SHE, Facility Management, Logistics, Supply & Disposal, and Engineering/Construction
• Familiarity with programming languages (HTML, ASP, SQL, VBA, VBS, CMD/DOS, JavaScript, Java, PowerShell, Python).

• Participation in interesting and demanding projects.
• Flexible working hours.
• A great, non-corporate atmosphere.
• Possibility to work remote or hybrid (2 days per week from the office).
• Opportunities for development and promotion.
• Attractive package of benefits.

We reserve the right to contact the selected candidates.