Delivery manager/People manager

We are looking for a proactive and highly organized People & Delivery Manager to support a distributed technical team working for our international client.

The role combines people management, delivery coordination, HR operations, and project management, with close collaboration with the client’s Delivery Manager, Engineering Managers, and technical leads. A good understanding of the software development lifecycle and the way Frontend, Backend, and QA teams work together is essential for this role.

• Conduct regular 1:1s with team members, covering wellbeing, blockers, career development, and feedback.
• Run recurring team meetings and ensure effective communication across the distributed team.
• Maintain an overview of consultants’ upcoming holidays, holiday balances, and public holidays based on their locations.
• Co-lead recruitment processes for technical roles, with a good understanding of the technical profiles and skill sets required in software development teams, and support the standardization of recruitment steps, templates, and checklists.
• Design and coordinate performance review cycles, including peer and leadership feedback, and work closely with Engineering Managers and the Technical Delivery Manager on performance-related cases.
• Design and analyze employee engagement and retention surveys, coordinate follow-up actions, and support new-employee health checks.
• Support salary review cycles in coordination with relevant stakeholders.
• Use JIRA reports and dashboards to monitor consultants’ workload, priorities, and delivery status.
• Proactively follow up on missing information, unclear priorities, delays, and blockers in JIRA.
• Support software development projects involving Frontend, Backend, and QA teams, including project management, documentation, dependency and blocker management, and release planning with stakeholders.
• Create and maintain onboarding documentation, access checklists, internal process documentation, knowledge-transfer procedures, and RACI matrices.
• Identify and coordinate relevant training and development opportunities for team members.
• Support administrative and operational activities, including equipment procurement, asset tracking, account setup, and access management.
• Monitor and follow up on security-related issues and communicate security goals and status to the team.
• Identify process gaps or inefficiencies that may slow down consultants and proactively propose improvements.
• Foster team cohesion, motivation, and a sense of belonging across a distributed/remote team.
• Act as a liaison between the outsourcing partner and internal stakeholders on people-related and operational topics.

• Hands-on experience with HR and administrative activities, including holidays and absences, onboarding, employee-related processes, and operational support.
• Experience in performance management, including performance reviews, feedback processes, and handling individual performance cases.
• Strong people management skills, including conducting 1:1s, supporting employee development, and motivating remote teams.
• Strong knowledge of JIRA, including reports and dashboards, with the ability to provide a clear overview of consultants’ workload, priorities, and delivery status.
• Good understanding of the Software Development Lifecycle (SDLC) and practical experience working with software development teams involving Frontend, Backend, and QA.
• Strong project and delivery management skills, including planning, documentation, dependency and blocker management, stakeholder coordination, and software release planning.
• Good understanding of technical roles and skill sets required in software development projects, with experience supporting or co-leading recruitment for technical positions.
• Experience working closely with Engineering Managers, Technical Delivery Managers, technical leads, and other stakeholders.
• Ability to proactively identify missing information, unclear priorities, blockers, delivery risks, and process inefficiencies and follow them through to resolution.
• Strong process-improvement mindset and willingness to challenge processes that negatively impact team efficiency.
• Excellent communication, relationship-building, and remote team management skills.
• Strong organizational skills, attention to detail, and ability to manage multiple topics simultaneously.
• Very good command of English, both written and spoken.

• Participation in interesting and demanding projects.
• Flexible working hours.
• A great, non-corporate atmosphere.
• Possibility to work remote or hybrid (2 days per week from the office).
• Opportunities for development and promotion.
• Attractive package of benefits.

We reserve the right to contact the selected candidates.