ServiceNow Architect/Technical Product Owner


As a ServiceNow Architect / Technical Product Owner, you will take ownership of the technical direction of the ServiceNow platform, with a strong focus on HRSD. Working closely with Business Product Owners and technical teams, you will shape the product roadmap, turn business needs into effective technical solutions, and ensure the platform evolves in a scalable, secure, and sustainable way.

Your responsibilities:

  • Act as a ServiceNow technical expert and partner for Business Product Owners and key stakeholders.
  • Translate business needs into functional and technical requirements, use cases, and solution designs.
  • Shape and maintain the ServiceNow platform architecture, with a strong focus on HRSD and custom applications.
  • Contribute to product roadmap planning and evaluate new ServiceNow features and technologies.
  • Drive technical solutions for platform enhancements, integrations, upgrades, and releases.
  • Ensure solutions meet architecture, security, governance, and compliance standards.
  • Conduct technical assessments, spikes, and Proofs of Concept (POCs).
  • Maintain key architecture and solution documentation.
  • Provide technical leadership and mentor team members across distributed teams.

We are looking for you, if you have:

  • 7+ years of ServiceNow experience, covering architecture, development, administration, and deployment.
  • Strong hands-on experience with ServiceNow HRSD – must have.
  • Deep knowledge of ServiceNow architecture, data models, application development, and integrations.
  • Experience with REST/SOAP APIs, Web Services, SSO, SAML, and LDAP.
  • Strong knowledge of JavaScript and ServiceNow client- and server-side scripting; familiarity with Jelly, AngularJS, HTML, CSS, and XML.
  • Good understanding of platform security, risk, governance, and compliance.
  • Strong knowledge of ITIL and practical experience with Agile/Scrum.
  • Experience translating business requirements into scalable technical solutions and supporting product roadmap decisions.
  • Proven technical leadership and mentoring skills.
  • Strong stakeholder management, communication, problem-solving, and prioritization skills.
  • Professional working proficiency in English.

We offer:

  • Participation in interesting and demanding projects.
  • Flexible working hours.
  • A great, non-corporate atmosphere.
  • Possibility to work remote or hybrid (2 days per week from the office).
  • Opportunities for development and promotion.
  • Attractive package of benefits.

We reserve the right to contact the selected candidates.

ID: 2111 job_post.published_on: 17/08/2026
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